The Benefit of Online Directories

Print, radio, television and traditional advertising mediums are beginning to fall off the map while the internet is taking over. Advertising online, on mobiles, tablets and PCs is fast becoming the only advertising needed for small and large businesses alike.

These days, everyone and everything has an internet presence, from Facebook and Twitter to websites and the increasing media of online directories.

The internet and its ease of use, has made it quicker than ever for people to find a local business and its contact details, while  also researching their work and reading reviews.

Online Directories are now the place where all of this important information can be found. Sites like Bath Business Web, Freeindex and Scoot help businesses connect with potential customers 24 hours a day, 7 days a week and joining an online directory has been proven to be one of the most effective tools to help a small business’ website get noticed on the web.

Online Directories perform especially well with “longtail search terms” which are more detailed or descriptive phrases that people use to search for something or someone online.
For example: “Walcot Street Italian Restaurant”
Because the listings in the directory are usually comprised of these terms, or very similar, and comprise of categories, sub categories and keyword descriptions they perform very well in online searches.

Having your business website linked on the listing is also very beneficial, forming a “backlink” from a well-known and trustworthy source, further driving your website’s results up in Google. It also brings more traffic to your site and gives a better chance of you being contacted by a potential customer regarding your services.

Many of our directories category pages have front page results on Google, meaning that certain search terms, such as “autolocksmith bath”, will bring up the Bath Business Web Online Directory. In one morning, we received four phone calls regarding services registered on our directories, had we any registered businesses on these categories – they would have received those calls instead!

Online business directories are getting better and better, giving local, immediate results to potential customers. With the internet unlikely to be going anywhere, it is vital that small businesses invest time and money into an online presence, including social media, websites, online directories and other forms of online advertising.

What success have you achieved from online advertising such as directories? Do you ask your clients where they found you? How do you track your online responses? 

Bath Business Web Ltd – Professional Web Design & Bath’s Premier Local Online Directory.

Social Media - Common Mistakes That Can Cost You Business

Social Media is proving to be incredibly important to businesses, large or small. Every time you send a tweet, update a status or publish a blog, you are creating something that is made for the world to see. Engaging with current and future clients, sharing knowledge and becoming an online presence can be conversational, fun and highly profitable. 

However, making silly mistakes such as spelling and grammar, or publishing inappropriate content or content not relevant to your business can be worse than having no social media presence at all. Remember, what goes on the web, stays on the web. 

TOP TIPS

Spelling & Grammar

Inappropriate  & Relevant Content

As a business, you need to beware of being associated with certain opinions that may cause your business or reputation harm by putting off potential customers. People use your Facebook or Twitter to get to know the person behind the business, be sure they like what they see. If you don’t want them to see your private information, set up a completely separate profile. 

• Avoid overly political views, pictures, rants  – debate a news story if it is relevant to your business, the local area or trade but avoid being too one sided.
• Don’t swear, post offensive pictures or comment on other peoples posts in an offensive manner.
• Keep photos relevant to your business, staff, locations etc. ( Ask your staff first before posting any pictures of them)
• Avoid directly "bad-mouthing" other companies. If it is a complaint regarding services, contact them directly. If it is a company in direct competition with yours, they will come off better in the long run.

If you aren't sure if a post or tweet is appropriate for your business, then it probably isn't. 

Bath Business Web Ltd - Professional Webdesign, Professional Results.

Website Content: Colour

Colour Matters for your Business

Colour plays a very important role  in the world we live in today. Colour can change actions and affect thinking. It can sooth or irritate your eyes, suppress your appetite or raise your blood pressure.
Colour is irreplaceable - therefore, colours used for a product, website, business card or logo can cause powerful reactions. To a potential customer, your marketing materials are the first impression of your business or product. Giant corporate businesses will spend huge amounts of money on colour market research and have discovered that people make a subconscious decision about a product or environment within minutes of viewing, largely based on colour alone.

Colour References

When deciding on colours for your brand or website, keep in mind the different reactions that people have to colours:

RED - danger, passion, energy, warmth, stop
PINK - love, femininity
ORANGE - stability, reassurance, warmth
GREEN - nature, energy, calming, go
BLUE - soothing, loyalty, protection
YELLOW - sunshine, energy, happiness
PURPLE - creativity, fertility, joy
BROWN - security, stability
WHITE - youth, cleanliness, pure
BLACK - drama, eccentricity, elegance

Colour & Websites

We've all had to deal with websites with unpleasant colour combinations. Although the colours used may be the owners favorite colours or colours from the business logo, they are either very hard on the eyes or make the text difficult to read.
Using too many colours, or the wrong combination of colours could turn off your potential buyers completely. On average, you should choose three colours (or shades of those colours) at the most. Match them with the rest of your brand, as using colours from your existing brand makes your website more recognisable and gives consistency.

Pick colours for your target market. Who is your target market? What do you want to say? How do you want to say it?
As the owner of your business, you should know your target market - demographics such as gender, age and location play an enormous part in business and marketing.
Ask friends, family and colleagues what colours they feel are suitable for your type of business, experiment and try to see patterns in your results.
If your target market is 40-50 year old females from Bath, ask them what colours they find attractive. It really is that important.

You want people to view your website. Remember, it's easy for your visitors to press the back button.

Professional Websites with Professional Results - Bath Web Design

Website Content: Testimonials

Anyone can say their business offers a great service or product. But potential clients want proof. They want to see endorsements from happy clients that have received a quality service. And the more quality endorsements you have, the better.
Testimonials from your best clients are a great addition to a website, along with photos of the work completed.

1) Who?
Note I said “best clients" above. Pick clients that are most like the people you want to work with in the future.
If possible, use people with "influence", such as other business owners, or individuals that have a recognisable name.
Choose clients whose testimonials will highlight the key aspects of your business and your key selling points - as always, know your target market and what they are looking for.

2) What?
What was it like before they used your services? - define the problem.
What was your business like to work with? - talk about specific work you did with them, how they feel about the work, how it was carried out, how you were different from other businesses.
What specific results were achieved? - The more specific, the better and proof of the value of your service.

3) How?
Based on your business size, you should have a list of between 10 and 50 previous or existing clients that you feel that you can contact. You can contact them via e-mail, phone or in-person - depending on your relationship with them. They can choose whether to have their full names, business names etc used. If they are not interested, thank them and say goodbye.
If you decide to meet in person then a video testimonial can be an interesting way of presenting it. But you must ask the client if they are comfortable with it, use the right equipment and be sure that it can be shared in the correct way.
The testimonial needs to be easy to read, short but sweet sentences. Summarise your clients words using direct quotes and capturing the essence of what was said. Share the finished testimonial with the client, ask if it reflects their experience and that they approve.

4) Where?
Put your testimonials where people will see them! Your website, printed promotional materials and signage are the best places. Review your testimonials and keep them appropriate and up to date.

Add pictures, format the text and spell check!

Lastly, thank your clients. A handwritten note stating where the testimonials are published and maybe a small gift is a good way to show your appreciation and hopefully ensure that they come back to you for more business.

Bath Business Web Ltd - Professional Web Design with Front Page Results - Take a look at OUR testimonials here http://www.bathbusinessweb.co.uk/Static/Testimonials

Website Success

Over the last 7 years, Bath Business Web has strived to achieve hundreds of successful websites with successful front page results. The search engines and algorithms of Google have become a mine field, particularly in the last 12 months with the arrival of Google Panda and Google Penguin changing the way that websites are being displayed within search results.

There are many people with different levels of knowledge regarding the Internet and websites and with the internet unlikely to disappear anytime soon, it is important to take the building of a website seriously and remember that first impressions count.

Over the years we have spoken to hundreds of large and small business owners who seem baffled as to why their website does not appear in the first two pages in Google. Unfortunately, there seems to be a high level of businesses who have not achieved the success on the Internet they thought they would.

All we can do at Bath Business Web is advise and take experiences from the hundreds of people we have come into contact with.
A website for your business is there to help and increase your profits by supplying you with new clients or even existing where they check out your portfolio. Once again, this will determine whether they feel. Here are some tips on Website Success:

1) Seek professional advice; companies that can display and demonstrate success with previous clients and have no problem in proving front page search results. Ask to be shown a Google Analytic report of website traffic and statistics.  Look at “bounce rates” of their previous websites and determine whether this is a high percentage, meaning that users are looking at the website and disappearing.
2) Be wary of using cheap build your own website templates, as websites aren’t just built for “pretty pictures”.  The cheap templates that you can use e.g. “build your own website” usually come with catches or clauses and don’t provide the standards you would want for your business.
3) Very seldom have clients been able to demonstrate success at having their website built on the cheap (where the phrase is often followed by “my brother, auntie, uncle, sister, mate down the pub did it for me”). Remember if you have a toothache, you don’t get your brother, auntie, uncle, sister, mate down the pub to put a filling in for you. This should also apply when you decide to have a website built for your business.
4) Please ignore the myth of throwing in key words and thinking that Google will recognise them and place your website on the front page. These theories were forgotten 10 years ago. There is a series of intelligent coding behind the scenes of a website which Google will identify when assessing the quality, content, navigation and the value of a website. Google now pays particular attention to spam.
5) Be aware of social media and how important a part it plays when bringing traffic to your site and often in search engine optimisation.
Use the experts at Bath Business Web, who are on the front page results for “seo bath” and “search engine optimisation bath” “website design bath” and “web design bath” from millions of results. This brings success for themselves and their clients.

Pay For Professionals. It works.